ORDERING INFORMATION

Our email address: staff@equinoxphotographic.com

[NOTE: please put a title in the subject area of your email so we do not perceive it as spam]

Note about spam: If you contact us regarding something, please immediately add our real email address to your approved recipient list. Also: we answer all emails*. If you have not received an answer, your spam filter may be blocking our message. [*When we encounter a spam blocker that wants us to fill out a long form just to get through, you'll not likely receive a response from us.]

Furthermore, some notorius spammer, who pirates others' domain names, has used ours lately. Thus, some spam has gone out over the Net as "xxzcwv@equinoxphotographic.com" or the like. Our real address is only staff@equinoxphotographic.com

Payment

Please send payment by check or money order. Postal money order is quicker. An email can hold items. Payment by Paypal is now also accepted to the above email address.

No COD.

FOREIGN SHIPMENTS ARE WELCOME! We ship out of the country to CANADA, Europe, Asia, Australia, etc. We take care of all paperwork.

Shipping and insurance cost is not included in the price: minimum $3. Shipping is mostly by First Class Mail, Priority Mail [USA] or Airmail if to other countries. Note for US buyers: we routinely use the Post Office's "Delivery Confirmation." This advises when a package is delivered, and allows it to be tracked. If you wish insurance or signature confirmation, please advise - this costs extra. We cannot be responsible for Post Office mishaps or loss, although this happens so rarely as to seldom be a problem.

We pack very carefully**.

USED ITEMS FROM SITE have seven day return priviledge - for any reason - from day of receipt if in same condition as shipped. Shipping costs can not refunded. Returned item must be shipped within 3 days of authorization. We are not responsible for items lost or damaged in transit, but will help as much as possible with insurance claims [if items are insured]. That being said, the U.S. Post Office has been quite reliable. Almost all claims have been because item arrived at purchaser's end and their pickup notice has been lost or misplaced.

NO RETURNS WITHOUT PRIOR AUTHORIZATION. Plans and literature items are NOT returnable. Auction items are NOT returnable unless incorrect.

**PACKING: We use recycled packing material. This is environmentally sound and does not add to the already huge amount of plastic in landfills.

"HOLD" placed on a description: means someone has tenatively ordered the item. However, you are welcome to ask about it, as some orders do not complete.

BUYING: Graphics such as Speed or Crown, or parts cameras. Feel free to email for information. We are glad to help.

CONDITION:

Excellent, Excellent+ and mint mean pretty much the same as you see elsewhere, but could use a little explaining: Mint in newer items means never used. The same term in collectables means extremely clean, and probably never put into use; at least there aren't any such signs present. Generally, excellent+ in a collector sense means no dings, but excellent may have a minor one.